Customer Experience Attendant

Weis Markets•Ranson, WV

9d•Onsite

About The Position

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and communities? That's WEIS! The Customer Experience Attendant is responsible for greeting customers, answering questions, retrieving shopping carts, maintaining the cleanliness of the parking lot and store entrance, assisting with groceries, and general clean-up work. This role also involves ensuring safety in the entrance and exit areas, assisting cashiers, and responding to intercom pages. The attendant is responsible for maintaining cleaning equipment, keeping the sales floor clear of hazards, and disposing of trash. They must notify management of needed repairs, maintenance, or unsafe conditions, and ensure smooth department and store function through cooperation and continuous improvement.

Requirements

Completed or working towards a high school diploma or general education degree (GED).
No prior experience required.

Responsibilities

Greets customers in a cheerful manner as they enter the store and thanks them as they leave.
Answers customer questions and provides other assistance as required to ensure quality customer service.
Retrieves all shopping carts on the premises safely and efficiently.
Ensures that carts are not left in parking areas and taken from cart corral to front porch of store for customer use.
Empties carts of debris.
Takes defective carts out of service.
Helps customers by loading their groceries into vehicles.
Keeps parking lot, store vestibule and front-end clean and free of debris.
Maintains trash and recycling receptacles on porch, empties and replaces bags as necessary.
Remains alert to safety issues. Pays particular attention to the entrance and exit areas to ensure they are not blocked and are free from slip and fall hazards.
Assists cashiers by bagging groceries as required.
Promptly responds to intercom pages.
Sweeps, washes, mops and does general clean-up work.
Cleans restrooms and break rooms, replenishes supplies, disposes of waste and keeps building and surrounding grounds in orderly condition.
May operate (if over 18 years of age and properly trained – training provided) various motor driven equipment used for cleaning.
Maintains cleaning equipment in good repair.
Helps keep the sales floor free of slip and trip hazards.
May also clear sidewalks and porch of snow and ice.
Disposes of trash and other debris in back room, break room, front-end and parking lot.
Notifies store management when repairs or maintenance is needed or when he/she observes unsafe conditions which require more than his/her attention.
Also, informs store management when there is need for more supplies.
Ensures smooth function of department and store by cooperating with co-workers and supervisors.
Responsible to continuously improve job performance.
May complete other duties of staff as required by management.