Customer Experience Associate

Weis Markets • Milton, PA

19h • Onsite

About The Position

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and communities? That's WEIS! The Customer Experience Associate is responsible for the functions below, such as greeting customers, answering questions, resolving concerns, operating scanning equipment and cash registers, performing check out procedures, maintaining accuracy during transactions, following security measures and cash drawer accounting procedures, adhering to guidelines for the sale of tobacco and alcohol, maintaining knowledge of weekly ads and promotions, and ensuring general sanitation in the department. They are also responsible for cooperating with co-workers and supervisors to ensure smooth function of the department and store, and for continuously improving job performance. Additionally, they are responsible for the utilization of all company-provided Personal Protected Equipment (PPE). This position may also be called upon to assist in other departments.

Requirements

• Completed or working towards a High School Diploma or General Education Degree (GED).
• No prior experience required.

Responsibilities

• Smiles and greets customers, answers customer questions and helps resolve customer concerns promptly, in a polite and professional manner.
• Follows company policies relating to customer check out to increase customer satisfaction.
• Operates front end scanning equipment and cash register.
• Performs all related check out procedures including properly and efficiently bagging merchandise and placing merchandise in customer’s cart.
• Maintains accuracy during the transaction, ensuring the customer is charged for all items and appropriate funds are collected, including cash, checks, electronic payment and coupons.
• Maintains proper security measures and cash drawer accounting procedures, avoiding overages and/or shortages.
• Follows all store and legal guidelines regarding sale of tobacco and alcohol.
• Maintains knowledge of weekly ads, marketing promotions and store layout to answer customer questions.
• Responsible for general sanitation in the department.
• Follows cleaning schedules and department guidelines to ensure that work areas, equipment, counters, display cases, etc. are well maintained, clean and meet all health and OSHA requirements.
• Disposes of trash properly.
• Ensures smooth function of department and store by cooperating with co-workers and supervisors.
• Responsible to continuously improve job performance.
• Responsible for utilization of all company provided Personal Protected Equipment (PPE).
• May also be called upon to assist in other departments.

Benefits

• Weis Markets is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.
• Applicants with a disability may be entitled to a reasonable accommodation under terms of the Americans with Disabilities Act and certain state or local laws.
• Weis provides growth and endless career opportunities for people at all stages in life!

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED