Customer Experience Associate

Amscot Financial • Gainesville, FL

2d • Onsite

About The Position

At Amscot, we believe every customer interaction is an opportunity to make someone's day a little easier. We're looking for friendly, dependable people who enjoy serving others and are ready to build a rewarding career with a company that believes in developing its people. Every day, you'll help customers with financial solutions they depend on while creating an experience that leaves them feeling welcomed, respected, and valued. Since 1989, millions of Floridians have trusted Amscot for the financial services they need. Our mission is simple: Making lives better through financial solutions™.

Requirements

• Enjoy helping others
• Have a positive attitude and strong communication skills
• Thrive in fast-paced environments
• Take pride in providing exceptional customer service
• Work well as part of a team
• Are dependable and eager to learn
• Can work nights and weekends
• Have reliable transportation
• Have a high school diploma or GED
• Strong communication and customer service skills.
• Flexibility to work nights and weekends.
• Reliable transportation.
• High school diploma or GED required.

Nice To Haves

• Experience in restaurants, retail, hospitality, or customer service
• Experience in restaurants, retail, hotels, customer service, hospitality, grocery, or other customer-facing roles is highly valued

Responsibilities

• Help customers with financial solutions.
• Create an experience that leaves customers feeling welcomed, respected, and valued.

Benefits

• Paid training and mentorship
• Competitive starting pay with advancement opportunities
• Paid holidays and vacation
• 401(k) with company match
• Medical, dental, and vision insurance
• Company-paid life insurance
• Company-paid short- and long-term disability
• Optional supplemental insurance
• Flexible scheduling based on business needs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED