Customer Experience Associate (Precious Metals Analyst)
About The Position
We’re looking for a full-time Customer Experience Associate (Precious Metals Analyst) to join our growing team at our soon to be opened first Abbotsford location! (2546 Montrose Avenue) This is a hands-on, customer-facing role where no two days are the same. This is an exciting opportunity to be a part of our store opening team in Abbotsford! You’ll be the face of our business—guiding customers through the process of buying or selling gold, silver, and other valuables. Don’t worry if you’re new to the industry—we provide full training to give you the knowledge and confidence to succeed.
Requirements
- A passion for customer service and helping people
- Strong communication and interpersonal skills
- A sharp eye for detail and solid problem-solving abilities
- Comfort with basic math and computer systems
- A motivated, eager-to-learn mindset with a desire to grow
- Minimum 1 year of customer service experience required
Responsibilities
- Deliver outstanding in-person and phone-based customer service
- Evaluate jewelry and precious metals using our tools and training
- Educate customers and provide transparent, accurate information
- Maintain a clean, professional, and organized store environment
- Support day-to-day operations and contribute to team success
Benefits
- $22 - $25/hour + performance-based customer service bonuses
- Comprehensive medical and dental benefits
- Paid, hands-on training in a unique and growing industry
- Clear opportunities for advancement across Canada Gold locations
- A supportive, team-oriented environment where your growth matters
- Full In-Store Training Program
- Benefit Package after 3 Months
- Opportunities for Growth and Advancement at our offices throughout Canada
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
