Customer Experience Assistant

Platinum Coastal Group•Dallas, TX
•Onsite

About The Position

This entry-level, onsite role supports visitors and guests through welcoming, informative, and highly interactive service. It involves regular face-to-face interaction, with people contact central to the position. The role is intended for someone comfortable working directly with customers, clients, members, community participants, partners, or onsite coworkers rather than exclusively behind the scenes.

Requirements

  • Personable and dependable.
  • Comfortable starting conversations.
  • Organized and coachable.
  • Able to communicate professionally in a fast-moving environment.

Nice To Haves

  • Related experience may be helpful.
  • Transferable experience from retail, hospitality, customer service, campus activities, athletics, or other people-facing work may be relevant.

Responsibilities

  • Greet guests and provide directions or information.
  • Assist with routine questions and requests.
  • Support activities, events, or service areas.
  • Coordinate guest needs with onsite teams.
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