Customer Experience Ambassador

Globe Group • Bridgetown, OH

6d

About The Position

Responsible for creating a positive and memorable experience for Globe customers by providing assistance, recommendations, on best Globe products and services to meet their needs and/or resolving their issues. This includes assisting the customer's journey in using digital channels via face-to-face digital user assistance or education, attending to sales & service needs of customers, approving and processing sales and services applications and transactions in the system, and processing payments for bills, purchases, and other transactions.

Requirements

• Customer service skills
• Sales and service skills
• Ability to approve and process sales and services applications and transactions
• Ability to process payments

Responsibilities

• Creates a positive and memorable experience for Globe customers by providing assistance and recommendations on best Globe products and services.
• Resolves customer issues.
• Assists customer's journey in using digital channels via face-to-face digital user assistance or education.
• Attends to sales & service needs of customers.
• Approves and processes sales and services applications and transactions in the system.
• Processes payment for bills, purchases and other transactions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed