Customer Engagement Specialist

Bath Planet • Spokane Valley, WA

6d • $18 - $20 • Onsite

About The Position

We are looking for a Customer Engagement Specialist to join our growing team. This role involves connecting with customers through inbound and outbound calls, scheduling appointments, and providing excellent customer service. The ideal candidate will be energetic, motivated, and great with people, seeking a career where their hard work is recognized and rewarded. The company offers hands-on training, one-on-one coaching, and a supportive team environment for skill development and long-term career growth.

Requirements

• Positive attitude and strong work ethic
• Coachable and eager to learn
• Excellent communication skills
• Strong time management abilities
• Comfortable using computers and learning new software
• High School Diploma or GED required

Nice To Haves

• CRM experience is a plus, but not required

Responsibilities

• Connect with customers through inbound and outbound calls
• Schedule appointments and provide excellent customer service
• Build rapport and create positive customer experiences
• Maintain accurate customer information in our CRM system
• Meet daily activity goals (150+ calls per day)
• Work closely with leadership to improve performance and grow professionally

Benefits

• $18–$20 per hour based on experience
• Additional Commission Opportunities
• Full Benefits Package
• Paid Training
• Supportive Team Culture
• Modern Workstation with Adjustable Sit/Stand Desk
• Personal Locking Cabinet

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED