Customer Engagement Manager

Ryder Supply Chain Solutions • Denver, CO

2d • Onsite

About The Position

As a Customer Engagement Manager at Ryder, you will be the driving force behind growing and retaining a portfolio of commercial fleet accounts in the Denver market. This is a high-impact, client-facing sales role designed for motivated professionals who are ready to launch a long-term career in B2B sales and fleet solutions. You will work with small to mid-sized accounts of 1-4 units, and serve as their go-to resource for Ryder's services — including Full Service Lease, Programmed Maintenance, Lease Financing, and Fleet Management. This role offers a clear pathway into more complex, higher-revenue sales opportunities as you build your experience and prove your results.

Requirements

• Bachelor's degree in business, marketing, or transportation, or equivalent experience, Required
• 2 years or more experience providing service to customers., Required
• 2 years or more experience selling to customers., Required
• Sales skills, Required
• Account Management skills, Required
• Negotiation skills, Required
• Contractual leasing, Required
• Pricing, Required

Responsibilities

• Drive Sales & Grow Your Territory
• Meet and exceed assigned sales quotas and profit targets
• Develop a strategic sales penetration plan to grow Ryder's share of wallet
• Prospect new business and present Ryder's capabilities to decision-makers
• Identify upsell and cross-sell opportunities in partnership with internal teams
• Manage & Retain Your Accounts
• Maintain regular in-person and virtual contact with your customer base
• Conduct scheduled account reviews and monitor customer satisfaction
• Proactively resolve issues and serve as a connector between customers and Ryder departments
• Keep CRM records current with account activity and insights
• Be a Trusted Advisor
• Educate customers on new services, policy updates and operational best practices
• Develop a deep understanding of each customer's business goals and objectives
• Continuously sharpen your sales skills, industry knowledge and professional development
• Performs other duties as assigned.

Benefits

• Medical, Dental and Vision coverage starting at just 30 days.
• Start accruing 80 hours of paid time off immediately. No waiting period.
• Plan for your future with a company-matched retirement savings program.
• comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees