Customer Engagement Lead

The Fulton Group•Pulaski, NY

12d•Onsite

About The Position

The Fulton Companies is a private multi-national group of companies headquartered in beautiful Pulaski, NY, USA. Our founder, Lewis Palm, was a pioneer in the engineering of steam boilers and associated equipment for the laundry and dry-cleaning markets, he invented the first Vertical Tubeless Boiler in 1949. With our expansion of products and knowledge throughout the years, we are well known in many applications of your daily life including but not limited to, food processing, pharmaceutical, education, gas processing, laundry, dry cleaning, healthcare, and government / military. Fulton researches, engineers, manufactures, sells, and services complex thermal fluid, steam, and hydronic equipment along with engineered systems for a wide range of commercial and industrial applications. We strive for energy efficiencies, global impact, and environmental responsibility. Fulton has served as an industry leader of emerging heat transfer technologies for more than 75 years! Our culture thrives on the HEART values of the company and puts pride in our people. We encourage continued training and learning to grow you and your career with Fulton. HEART: Honesty and Integrity Effective and Results Oriented Always customer focused Respectful and considerate Team Player

Requirements

Two or four-year marketing-related degree preferred.
Marketing background preferred.
Accountability – takes personal responsibility for the quality and timeliness of work and achieves results with little oversight
Building Collaborative Relationships – the ability to develop, maintain, and strengthen partnerships with others inside and outside the organization who can provide information, assistance, and support
Communication - ability to ensure information is passed to others who should be kept informed; ability to express oneself clearly in conversation and interactions with others; ability to express oneself clearly in business writing
Initiative – identifying what needs to be done and doing it before being asked or before the situation requires
Thoroughness – ensuring work and information is complete and accurate; carefully preparing for meetings and presentations; following up with others to ensure that agreements and commitments have been fulfilled.

Responsibilities

Coordinate and manage corporate events such as tradeshows, sales meetings, representative training classes, customer visits, etc. to ensure a world-class customer experience.
Lead internal communication and coordination efforts to assist in the achievement of marketing initiatives. Manage marketing and report on marketing budget. Distribute companywide communications on the digital signage monitor system.
Support of representative marketing initiatives, including, but not limited to regional trade shows and representative customer events.
Investigate market trends and identify trade organizations, publication opportunities with product managers, social media and other methods for Fulton branding. Review vertical market growth opportunities and assist in campaign development and content design.
Design and implement Fulton’s social media campaigns based on upcoming events and product launches.