Customer Engagement Applications Engineer (RAPID)

KLA•Phoenix, AZ

1d•$78,200 - $132,900•Onsite

About The Position

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. The RAPID division is the world leading provider of reticle inspection solutions for the semiconductor industry. The company provides inspection solutions to both the mask shops and the semiconductor fabs to ensure that lithography yields are consistently high thus enabling cost-effective manufacturing. We are looking for self-driven talents with strong project management and communication skills to join our global team.

Requirements

Master's Level Degree and 0 years related work experience; Bachelor's Level Degree and related work experience of 2 years

Responsibilities

Responsible for providing technical applications support for the development and implementation of KLA reticle and photomask inspection systems. Makes presentations on all aspects of products.
Be responsible for acceptance test, customers training, recipe setup, project execution, alpha/beta testing and related pre-sales activities.
Assists marketing and Account Sales in assessing potential application of company products to meet customer needs.
Provides follow-up support in disseminating technical information on specific applications.
Escalates field applications issue to product division and follow up for issue fix. Works on sophisticated problems where analysis of situations or data requires an in-depth evaluation of various factors.
Working with customers and division to improve the benefit of reticle inspectors.
Generate BKM, project summary report, customer's use cases summary and product value pitch information summary.