Customer Development Manager - Costco

Colgate • Seattle, WA

5h • Onsite

About The Position

As the Customer Development Manager on the Costco team, you will have ownership and responsibility to deliver sales objectives on volume, spending and customer execution via effective customer engagement and internal collaboration. You will formulate and execute our strategic plan, at the corporate and the divisional levels, to ensure maximum volume, profitability, and customer service. You will work with the immediate Costco team, Club team and other cross-functional touchpoints in order to develop and implement business plans with excellence. By leveraging the customer strategy, you will champion solutions that enable Colgate-Palmolive to drive growth and member engagement at Costco. You will demonstrate consumer insights associated with strong Colgate-Palmolive brand equities to drive incremental growth and strengthen the customer investment strategy that is consistent with Retail Environment strategy, brand strategy and shopper insights. This is a field-based role located in the Seattle Metropolitan region. Relocation is available for this position. Work visa sponsorship is not available for this position. Accordingly, all applicants must be currently authorized to work in the U.S. on a full-time basis and must not require the Company's sponsorship to continue to work legally in the United States.

Requirements

• Bachelor's Degree
• 5+ years of experience in sales, category management role(s) or similar roles
• Strong experience working with data and analytical tools
• Understanding of P&L management and good negotiation skills
• Solid understanding and experience working with syndicated service account, loyalty data (Nielsen, IRI)
• Proficiency in Microsoft Office and Google Suite (i.e, Sheets, Slides, Docs)
• Critical thinking, broad business acumen and ability to effectively deal with ambiguity are important leadership attributes
• Currently authorized to work in the U.S. on a full-time basis and must not require the Company's sponsorship to continue to work legally in the United States.

Nice To Haves

• Experience working in consumer product goods
• Previous experience working with Costco or in the Club retail environment

Responsibilities

• Identify areas of opportunity for products and programs.
• Develop customer strategies that incorporate consumer insights.
• Maintain an awareness of competitive activity.
• Establish partnerships with multiple parties including internal cross-functional teams, divisional buyers and the customer merchandising team.
• Influence the agenda through collaboration, negotiation and data-driven thought leadership.
• Understand the product development and commercialization process.
• Seek opportunities to improve and seek creative solutions by adapting and adjusting the strategy with the customer, revisiting objectives and gaining insights from pre and post evaluation and ROI analyses.
• Understand business trends in each account through fact-based analysis to include brand share, pricing, promotion levels, and trade class development along with understanding the effectiveness of different investment levers across the entire P&L.

Benefits

• medical
• dental
• vision
• basic life insurance
• paid parental leave
• disability coverage
• participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements
• a minimum of 15 vacation/PTO days
• 13 paid holidays
• Paid sick leave is adjusted based on role and location in accordance with local laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior