Customer Development Manager, Albertsons

Kenvue•Summit, NJ

3d•Remote

About The Position

Kenvue is seeking a Customer Development Manager to develop strategies and execute tactics that align with customer initiatives to deliver shipment forecast, consumption, and share goals. This role involves collaborating with internal and external partners to devise mutually profitable business plans, developing and maintaining customer relationships to drive growth, and managing new item execution with speed to market targets. The manager will also oversee trade funds within budget, analyze promotional spending for ROI, and participate in special projects.

Requirements

A Bachelor’s degree
A minimum of 5 years business or related experience
Ability to interpret and communicate complex business data
Ability to communicate and negotiate effectively
Demonstrated ability to build strong business relationships
Ability to work effectively within a fast paced, complex matrix environment

Nice To Haves

Consumer sales-related experience
Syndicated data experience
Category management experience
Space planning software experience (Apollo, Spaceman, etc.)

Responsibilities

Implement 4P's (product, placement, promotion and pricing) business tactics that align with brand strategies and meet customer needs
Act as point person for the team to build out multiple brand displays (towers, pallet programs)
Manage trade budget for assigned area including Lynx, returns, displays and other promotional efforts
Achieve forecast accuracy by working with CPFR partners
Troubleshoot orders, provide status to customers, and seek to resolve all logistical issues and challenges
Collaborate with finance, supply chain, brand and sales strategy trade customization to align efforts and tactics with customer(s)
Act in the role of primary point of contact for a category or categories with the customer and meet frequently with buyers to discuss tactical matters such as progress to goals, promotional initiatives, issues and competitive threats
Work in the Albertsons Innovation Center from time to time, helping our National Category Directors to build “best in class” plan-o-grams, working closely with our Category Insight Managers and Category Analysts
Execute new product launches and provide promotional materials appropriate for assigned customer(s)
Conduct analysis to assess effectiveness of promotional activities and strategies
Monitor key metrics to measure progress to goals
Utilize syndicated and customer data to incorporate into sales plans
Create and deliver customer-and product group-specific sales presentations to gain support for recommendations
Participate in regular meetings with additional key customer decision-makers
Support planning and execution of retail labor for teams by working with Perfect Store manager and broker teams
Develop monthly playbooks and work with sales broker team to execute HQ promotions/plans down at the Divisional level; work directly with Albertsons divisions to build regional and ensure execution on national programs
Serve as team subject matter expert on eCommerce activations across all Albertsons banners (Last Mile Delivery, digital shelf)