Customer Development Manager - Walgreens

Colgate • Rosemont, IL

6d • Onsite

About The Position

As the Customer Development Manager - Walgreens, you will have ownership & responsibility to deliver sales objectives on volume, spending and retail execution while also running the P&L. You will formulate and execute our strategic plan to ensure you reach maximum volume, profitability and customer service. You'll work with your team and cross-functional touchpoints, and develop plans to deliver designated account strategies and champion a demeanor with your colleagues to build solutions where everyone wins and efficiency of investments increase. You will demonstrate consumer insights associated with strong Colgate brand equities to drive incremental growth and strengthen the customer investment strategy so that it is consistent with Retail Environment strategy, brand strategy, and shopper insights. This role is located out of the Rosemont, IL office.

Requirements

• Bachelor’s Degree
• 5+ years of experience in sales or closely related roles
• Experience utilizing syndicated data sources (Nielsen, IRI)
• Proficiency in Microsoft Office or Google Suite (Sheets, Slides, Docs)

Nice To Haves

• MBA Degree
• Background in consumer packaged goods (CPG)
• Direct experience with Walgreens or other retailers in Healthcare/Drug environment
• Experience with broker management

Responsibilities

• Develop and execute comprehensive customer strategies rooted in consumer insights, category trends, and competitive analysis to deliver mutual growth opportunities.
• Build and nurture partnerships across direct reports, cross-functional teams, and broker retail teams—fostering a culture of trust and integrity.
• Coach and develop team members, providing leadership and guidance to enhance team performance and career growth.
• Collaborate and negotiate with internal and external stakeholders to deliver win-win solutions
• Continuously seek out and implement process improvements, using analysis such as ROI measurement, pre- and post-program evaluations, and lessons learned to optimize future strategies.
• Lead and own the rollup of the monthly financial discipline process for Walgreens across total CP business
• Lead the team to analyze and report on account-specific business trends, including brand performance, pricing, promotion activity, and trade developments.
• Apply insights to refine investment strategies and customer tactics, leveraging data from syndicated sources (e.g., Nielsen, IRI).

Benefits

• medical
• dental
• vision
• basic life insurance
• paid parental leave
• disability coverage
• participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements
• a minimum of 15 vacation/PTO days
• 13 paid holidays
• Paid sick leave

What This Job Offers

• Job Type: Full-time
• Career Level: Senior