Customer Delivery Driver - Aurora, CO

TireHub • Aurora, CO

85d • Onsite

About The Position

At TireHub, we move more than tires – we move businesses forward, support communities, and help keep America rolling. Our people, called Hubbers, are at the center of everything we do. The Customer Delivery Driver is responsible for delivering customer tire orders from their assigned TireHub Logistics Centers (TLCs). The position will collaborate with their Assistant TLC Leader and Customer Service Specialist to maintain and enhance customer relationships. This role reports to the TireHub Assistant Logistic Center (ATLC) Leader and is assigned to and works from a TLC.

Requirements

• High School Diploma or equivalent.
• 1 year of general work experience.
• Must have a valid driver’s license.
• Must have at least 3 years of driving history, with a valid driver’s license (does not include driver’s permit).
• Must be 19 years old or older.
• Demonstrate excellent interpersonal, customer service, communication (written and verbal) skills.
• Ability to load/unload outbound inventory accurately and efficiently in delivery vehicles.
• Ability to safely drive TireHub vehicles to distribute tires to customer locations.
• Multitask in a fast-paced environment.
• Follow traffic rules and regulations by safely driving TireHub vehicles to deliver tires to customer locations.
• Work independently and as part of a team.
• Familiarity with Manifest, GPS, and Navigation systems.
• Must be able to maintain a valid driver’s license.
• Good mathematical skills.
• Excellent Organizational skills.
• Depending on location, may be required to qualify and maintain a commercial motor vehicle (CMV) medical card.

Responsibilities

• Responsible for distribution of tasks including: Delivery Service (up to 75%), Vehicle Loading and unloading (10%), Vehicle inspection & cleaning (5%), Customer Service (5%), Other assigned tasks (up to 5%). Adjustments to these allocations are made as business needs evolve.
• Conducts daily assigned route deliveries at 90% on time.
• Loads, unloads, inspects, and records tires on TireHub vehicles for delivery to and from customers.
• Verifies the accuracy of tire selection, packing, weighting, marking, and counting for customer orders. Performs necessary counting, tallying and documentation of inventory control.
• Ensures adherence to safety protocols during tire handling, including proper loading unloading, stacking, and restacking.
• Maintains assigned vehicle is in good mechanical condition and ensures safe operation of TireHub vehicles.
• Conducts pre-trip vehicle inspections at the beginning of each assigned route and promptly reports any operational issues or mechanical defects to TLC Leadership or designated employee.
• Participates and maintains ongoing training requirement through in-class, in-person, or computer-based learning modules, as assigned. Completes other tasks assigned by manager or another member of leadership.
• Conducts post-trip vehicle inspections at the end of each assigned route, each workday and promptly reports any operational issues or mechanical defects to TLC Leadership or designated employee.
• Completes all the necessary driver and vehicle maintenance logs, on a regular basis.
• Ensure compliance with all TireHub policies and procedures, as well as Federal Motor Carrier Safety Administration (FMCSA).
• Records all working hours accurately, and reviews/approves weekly timesheet by close of business on final day worked each week.
• Notifies TLC Leader/AOL of any timesheet errors or discrepancies for daily correction.
• Completes other tasks assigned by TLC Leadership.
• Acknowledges and collects data on customer account issues and service concerns and escalates immediately to the customer service team/TLC Leader/AOL of issues for a resolution.
• Collects Proof of Delivery (POD) from customers.
• Collects payments from customers for merchandise delivered on a Cash on Delivery (COD) basis.

Benefits

• Paid weekly on Fridays
• Premium-Free Hubber Health Insurance
• TireHub funded Health Savings Account
• Additional benefit options including TireHub paid short/long term disability and life insurance benefits
• Paid vacation and holidays PLUS your birthday off!
• Parental leave programs
• Build your financial future with 401k including TireHub match
• Uniform program
• Access to tire discounts, perks, and so much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED