We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'? This position will be based out of our Inspection Center in Lorain, OH, 44053. We offer a competitive starting hourly rate of $19/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe: Pay Range: $19-$22.25 hourly Starting Pay: $19/hr At 3 Months: $20/hr At 6 Months: $20.75/hr In your first year, you can progress from $19/hr to $22.25/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy a one time $1 increase in their first 90 days, and an additional $0.75 increase in their pay every 90 days thereafter. Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings. We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to deliver vehicles straight to customers' doors with our custom car haulers. You will receive ample training, and a commercial license is not required to drive the hauler. Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems. Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana). California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana). This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English.
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed