2019369 Customer Delivery Consulting Engineer - Security

CiscoWashington, DC
$136,500 - $198,500Hybrid

About The Position

The successful applicant will be performing work on US Government classified environments, and therefore, must be a U.S. Person (i.e., U.S. citizen, U.S. national, lawful permanent resident, asylee, or refugee). This position will perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil. The successful applicant must have a current US Government TS/SCI with Full Scope Polygraph Clearance. Must live within commuting distance and be able to work onsite 4 days per week in the Herndon, VA/DC area. Our Security Consulting Engineers are an integral part of the Customer Experience (CX) team delivering Business Critical Services to our customers! We combine the power of Cisco Analytics and Knowledge with the outstanding technical expertise and consulting (that's you) to drive value, innovation, and adoption in our customer's network. We help them to reduce risk, drive innovation, and enhance their network to meet business objectives. We are the customer's trusted advisor and guide, helping the customer understand their network, reduce risks, and take advantage of the technology. We work closely with Cisco Engineering to advocate for innovation for our customer and as a liaison, share what is coming with our customers to help them be the groundbreakers of technology. As a Security Consulting Engineer, you will help drive the effort to transform our current and future security architecture for our customers. In addition to day-to-day customer activities, training and mentoring other engineers will be required. Bring your creative solutions and be an asset to our team!

Requirements

  • TS/SCI with Full Scope Polygraph (FSP) clearance.
  • 5 years' relevant experience in networking and Cisco security Products.
  • Cisco Certified Networking Professional (CCNP) or equivalent skills (Security).
  • Strong analytical and problem-solving skills with ability to solve technical problems.
  • Must be a U.S. Person (i.e., U.S. citizen, U.S. national, lawful permanent resident, asylee, or refugee).
  • Must have a current US Government TS/SCI with Full Scope Polygraph Clearance.
  • Must live within commuting distance and be able to work onsite 4 days per week in the Herndon, VA/DC area.

Nice To Haves

  • Experience in deploying/supporting Cisco Identity Services Engine, Cisco Firepower, Secure Network Analytics (SNA) or other Cisco security products.

Responsibilities

  • Transform current and future security architecture for customers.
  • Perform day-to-day customer activities.
  • Train and mentor other engineers.
  • Combine the power of Cisco Analytics and Knowledge with technical expertise to drive value, innovation, and adoption in customer networks.
  • Help customers reduce risk, drive innovation, and enhance their network to meet business objectives.
  • Act as a trusted advisor and guide to customers, helping them understand their network, reduce risks, and take advantage of technology.
  • Work closely with Cisco Engineering to advocate for customer innovation.
  • Share upcoming technology with customers.
  • Lead or guide teams made up of Cisco, Customer and Partner members in the triage and resolution of network problems.
  • Drive high-level crisis management through anticipation of issues, problems or events and actively resolving them with the Customer and Partners.
  • Leverage good communication, consulting and customer relationship skills to create productive partnerships.
  • Multi-task and self-start in a fast-paced team environment and work independently.

Benefits

  • medical, dental and vision insurance
  • a 401(k) plan with a Cisco matching contribution
  • paid parental leave
  • short and long-term disability coverage
  • basic life insurance
  • grants of Cisco restricted stock units
  • 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
  • 1 paid day off for employee’s birthday
  • paid year-end holiday shutdown
  • 4 paid days off for personal wellness
  • 16 days of paid vacation time per full calendar year (non-exempt employees)
  • flexible vacation time off program (exempt employees)
  • 80 hours of sick time off provided on hire date and each January 1st thereafter
  • up to 80 hours of unused sick time carried forward from one calendar year to the next
  • Additional paid time away may be requested to deal with critical or emergency issues for family members
  • Optional 10 paid days per full calendar year to volunteer
  • annual bonuses (for non-sales roles)
  • performance-based incentive pay (for sales roles)
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