Customer Contract Analyst II

Cynet Systems • San Antonio, TX

4d

About The Position

The Customer Contract Analyst II is responsible for the proper evaluation and interpretation of contracts to ensure payments are made accurately and timely per the terms and conditions of the contracts. This role involves ensuring timely execution of GPO fee and rebates, providing clear communication to various internal teams, and working cross-functionally to resolve contract eligibility or rebate issues. The analyst will also be responsible for analyzing and resolving disputed fees and rebates, developing variance analysis reporting to identify sales fluctuations, and understanding the drivers behind these changes to ensure accurate data and appropriate fee payments.

Requirements

• BA/BS required in Finance, Accounting, or other business-related fields.
• Minimum of 1+ years of experience in commercial contracting or fee/incentive payment-related financial activities.
• Understanding of commercial contract development and management.
• Ability to act with speed, agility, and accountability to drive desirable outcomes.
• Ability to work in an evolving organization undergoing significant change.
• Highly analytical problem solver with solid business acumen.
• Ability to engage with key business partners to evaluate key drivers and analytics to assist in development of clear strategic recommendations and anticipate business needs.
• Ability to articulate complex concepts and solutions in a clear, understandable way.
• Advanced working knowledge in Excel, Database (e.g., Access, Power BI, Oracle), and Data Mining tools.
• Proficient in Qlikview, Microsoft Power BI, and SAP BI/BW in the context of reporting.

Responsibilities

• Responsible for the proper evaluation and interpretation of contracts to ensure payments are made accurately and timely per the terms and conditions of the contracts.
• Ensure timely execution of GPO fee and rebates and provide clear and open communication to Offer Development, Commercial Integrator, Business Unit, and SCVP.
• Work cross-functionally with internal customers in Offer Development, Sales team, BU, Accounts Payable, and SCG to provide review and resolution of contract eligibility or rebate issues.
• Responsible for the analysis and resolution of disputed fees and rebates.
• Develop variance analysis reporting to identify material fluctuations in sales at the customer and/or material level to understand drivers and ensure data is accurate and payment of fees is appropriate.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level