Customer Contract Administrator - Onsite (Urgent Need)

Millenniumsoft • San Diego, CA

21h • Onsite

About The Position

The Customer Contract Administrator will be responsible for managing and executing complete contractual packages, maintaining up-to-date knowledge of product offerings, policies, and procedures, and understanding various legal and regulatory frameworks. This role requires strong analytical, organizational, and data entry skills, with a focus on collaboration and proactive communication with multiple teams. The position involves a working knowledge of pre- and post-signature capital contracting processes, including acceptance, installation, billing, leasing, purchasing, and asset management. A general understanding of revenue recognition, contract review, risk mitigation, and regulatory compliance is also essential.

Requirements

• 1-3 years of general contract experience
• Proficiency in Microsoft applications and Customer Relationship Management software (e.g., MS Teams, Excel, SharePoint, Salesforce, and SAP)
• Strong organizational skills (must be highly organized and detail-oriented)
• Communication skills (including exemplary customer service practices)
• The ability to successfully communicate at all business levels.
• The ability to manage complex tasks and make independent recommendations.
• A general understanding of a commercial contracting process, including contract strategy development, pricing, billing, invoicing, product technology, quoting, and policy development.
• Excellent written and verbal communication skills

Nice To Haves

• AA or Bachelor's degree preferred (relevant experience may substitute for educational requirement)

Responsibilities

• Interacting and proactively communicating with multiple MMS Dispensing teams
• Audit review of all components submitted as a complete contractual package.
• Executing complete contractual packages
• Maintaining an up-to-date knowledge of product offerings, policies and procedures, and purchase acquisition/marketing programs
• A working knowledge of US Antitrust laws, HIPAA laws, Sarbanes Oxley rules, Internal Audit procedures, and regulatory controls
• A working knowledge of both the pre- and post-signature capital contracting processes including, but not limited to, acceptance and performance, product installation, billing/revenue management, leasing and purchasing, and asset management and how each are related.
• A general understanding of capital equipment revenue recognition guidelines and accounting principles
• A general understanding of contract review, risk mitigation, and regulatory compliance, including, but not limited to, evaluating, and enforcing all necessary and required pre-execution requirements, and the ability to escalate when necessary.

What This Job Offers

• Career Level: Mid Level
• Education Level: Associate degree