Customer Care Specialist
About The Position
At True Fashionistas, Florida’s largest lifestyle resale store, we believe great service changes how people feel the moment they walk through our doors. Our team has earned us recognition as one of the Best Places to Work in Southwest Florida, and we’re looking for someone who wants more than a paycheck. We want someone who wants to contribute, grow, and take real pride in their work. If you’re an experienced customer service professional who believes reliability is a strength and relationships are everything, keep reading. As our Customer Care Specialist, you’ll be the heart of our consignment operation. Our consigners trust us with their pieces, and they’ll trust you to handle their accounts with care, clarity, and consistency. No two days look the same, and that’s part of what makes this role so rewarding.
Requirements
- Proven customer service experience and the ability to handle any situation with grace and composure
- A calm, steady presence that puts people at ease
- Sharp attention to detail and strong organizational skills
- A positive, focused attitude in a fast-paced environment
- The energy for an active role that keeps you on your feet
Responsibilities
- Build lasting relationships with our consigner community
- Explain consignment contracts, policies, and account details clearly and confidently
- Manage consigner accounts with accuracy and attention to detail
- Deliver the elevated service our clients expect, every single time
- Keep our consignment area organized, welcoming, and beautifully presented
Benefits
- 401(k) matching
- Bonus based on performance
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
