Customer Care Specialist
Clermont Chrysler Jeep Dodge Ram•Clermont, FL
•Onsite
About The Position
Ed Napleton Automotive Group is seeking motivated client care specialists to join our team at Clermont CDJR. This is a great opportunity to grow with one of the nation’s largest, family-owned automotive groups in a fast-paced and supportive environment. No experience required!
Requirements
- Strong computer and communication skills
- Must be 18+ years old and able to pass a background check
Nice To Haves
- Call center or high-volume phone experience preferred
- Automotive experience helpful but not required
Responsibilities
- Handle inbound and outbound phone calls, emails, and internet inquiries
- Set sales and service appointments and follow up to ensure high show rates
- Re-engage missed and no-show customers
- Contact customers regarding current marketing incentives
- Provide product information and highlight key features
- Maintain organized follow-up through CRM to encourage repeat and referral business
- Deliver exceptional customer service at all times
Benefits
- Medical, Dental & Vision Insurance
- 401(k) and additional benefits
- Paid Training
- Accrued Vacation Time
- Employee discounts on vehicles, services & products
- Clear opportunities for growth and advancement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
