Customer Care Specialist I
Germania Insurance•Charleston, WV
About The Position
This role centers on providing claims-focused customer support, guiding policyholders through the claims process with accuracy and attention. Whether you have a solid foundation in claims service or bring years of expertise, we’d be excited to hear from you and help you build your career with our Customer Experience Center.
Requirements
- High school diploma or equivalent
- High degree of dependability, motivation, flexibility, and ability to take ownership
- Articulate professionally with clear and effective oral and written communication skills
- Capacity to navigate, prioritize, and multi-task in stressful situations with ease in a fast-paced priority changing environment
- Energetic and confident self-starter who works well independently or in a collaborative team environment
Nice To Haves
- College degree and/or industry designations (e.g., CPCU, AINS, API) preferred
- Experience in insurance claims or related customer support preferred
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
