CUSTOMER CARE REPRESENTATIVE - TIER 1

Life Extension Foundation Buyers Club Inc • Las Vegas, NV

6d • Hybrid

About The Position

We are seeking a customer-focused Customer Care Representative to answer inbound calls, process orders, and resolve questions or concerns with professionalism, patience, and care. This role is ideal for someone who enjoys helping people, communicating clearly, and is committed to creating a positive customer experience.

Requirements

• High school diploma or equivalent.
• Customer service or call center experience preferred.
• Strong communication skills and customer satisfaction focus.
• Ability to stay calm, professional, and detail-oriented while multitasking across systems.
• Reliable attendance, punctuality, basic Microsoft Office skills, and willingness to learn.

Responsibilities

• Provide friendly, professional support on inbound customer calls.
• Listen to customers’ needs, answer questions, and provide clear, accurate information.
• Process orders accurately while maintaining a positive customer experience.
• Resolve customer concerns with patience, ownership, and a focus on satisfaction.
• Document interactions and use multiple systems with accuracy and attention to detail.
• Meet expectations for service quality, productivity, attendance, and customer satisfaction.

Benefits

• You will make a direct impact by helping customers have a positive experience.
• You will be part of a customer-first team that values care, quality, and follow-through.
• You will build valuable customer service, communication, and problem-solving skills.
• You will receive coaching and feedback to help you grow and succeed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED