Customer Care Representative I

Quest Diagnostics • Lenexa, KS

2h • $17 - $19 • Hybrid

About The Position

Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a routine complexity, while utilizing multiple customer communication channels, which may include voice, mail, email, chat, AI related inquiries, etc. Training will be conducted onsite for 4-5 weeks in Lenexa, KS, Monday-Friday, 10:00 AM - 2:00 PM Central. The work schedule is remote, Monday - Friday, 10:00 AM - 2:00 PM Central.

Requirements

• Must be able to attend training onsite for 4-5 weeks in Renner Blvd. Lenexa, KS.
• Training schedule is Monday- Friday, 10:00AM - 2:00PM Central.
• Work Schedule: Remote, Monday - Friday, 10:00AM - 2:00PM Central.

Responsibilities

• Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a routine complexity.
• Utilizes multiple customer communication channels, which may include voice, mail, email, chat, AI related inquiries, etc.

Benefits

• Vacation and Health/Flex Time (part-time employees scheduled to work at least 20 hours per week)
• 6 Holidays plus 1 “MyDay” off (if regularly scheduled to work 20+ hours per week)
• 401(k) pre-tax and/or ROTH IRA with company match up to 5% after 12 months of service
• Annual incentive plans
• Employee stock purchase plan
• Education assistance through MyQuest for Education
• Annual, no-cost health assessment program Blueprint for Wellness®

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed