Customer Care Representative I (Part-Time)

Quest Diagnostics • Lenexa, KS

9d • $17 - $19 • Hybrid

About The Position

Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a routine complexity, while utilizing multiple customer communication channels, which may include voice, mail, email, chat, AI related inquiries, etc.

Requirements

• Must be able to attend training onsite for 4-5 weeks in Renner Blvd. Lenexa, KS.
• Training schedule: Monday- Friday, 10:00AM - 2:00PM Central.
• Work schedule: Remote, Monday - Friday, 10:00AM - 2:00PM Central.

Responsibilities

• Utilize multiple customer communication channels, including voice, mail, email, chat, and AI related inquiries, to deliver exceptional and consistent customer experiences.
• Handle customer inquiries of routine complexity.

Benefits

• Vacation and Health/Flex Time (part-time employees scheduled to work at least 20 hours per week)
• 6 Holidays plus 1 “MyDay” off (if regularly scheduled to work 20+ hours per week)
• 401(k) pre-tax and/or ROTH IRA with company match up to 5% after 12 months of service
• Annual incentive plans
• Employee stock purchase plan
• Education assistance through MyQuest for Education
• Annual, no-cost health assessment program Blueprint for Wellness®

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed