Customer Care Representative/BDC - Sales

Friendly Chevrolet • Fridley, MN

4d

About The Position

Friendly Chevrolet is seeking a Sales BDC Customer Care Representative to join our busy dealership. Interviews are being scheduled immediately! Come work for a dealership that is heavily involved in giving back to the community. Excellent Customer Service Skills are required. The ideal candidate will be self-motivated and driven to be the best! If you are dynamic, energetic, career-oriented professionals who are masters of influence and love working via telephone and internet, apply today! Job Title: Business Development Center/ Customer Care Representative (Sales) – Full-time

Requirements

• Experience handling inbound / outbound sales calls
• Superb communications skills, both verbal and written are a must
• The ability to instantly build rapport with clients
• Must be a quick learner and be self-disciplined
• A professional demeanor and the ability to face rejection without losing momentum
• Top-notch customer service skills with the proven ability to resolve customer service issues
• The ability to meet or exceed all department Key Performance Indicators that measure overall performance
• Basic computer knowledge including Microsoft Office and proficient typing and writing skills
• Strong organizational expertise with attention to detail
• Must be able to work flexible hours and days, including evenings and Saturdays

Nice To Haves

• Professional and has the ability to make a compelling introduction
• Willing to participate in skills and product training
• Multitask-er with excellent customer service skills
• Attention to detail
• Proven track record of meeting and exceeding goals
• Proficient with computer, email, smart phone and internet

Responsibilities

• Contact new and existing customers to discuss current sales promotions.
• Create excitement and set appointments for customers.
• Respond to inbound phone calls and internet inquiries to develop customer rapport and generate customer visits to our facility.
• Follow up with customers to ensure satisfaction and produce referrals.
• Perform all other Business Development selling duties as assigned.

Benefits

• Great opportunity to join a proactive, customer focused company
• Awesome income potential which consists of a hourly base pay + performance-based bonuses
• Internal growth for top performers
• Health, Dental, and Vision insurance
• Paid Training
• Paid Birthday Off
• Paid Vacation/PTO

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed