Customer Care Rep

Trilogy Health Services • Hilliard, OH

3d • Onsite

About The Position

Since our founding in 1997, we’ve been making long-term care better for our residents and more rewarding for our team members. We’re a Fortune Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor’s Top 100 Best Companies to Work. If you’re looking for a place that embraces you for who you are, helps you achieve your full potential, and makes working hard feel less like hard work, then look no further than Trilogy.

Requirements

• Pharmacy technician certification is required within 90 days of hire for this position.
• Candidates must be a friendly and hard working person who works well independently and as part of a team.
• Good organizational skills, knowledge of prescription terminology, and the ability to prioritize and multi-task in a fast-paced and changing environment is required.
• New hires who are not certified will have 90 days to obtain certification.
• Ability to work and communicate well with others to ensure the success of the company is a must.
• Detail oriented
• Customer service skills
• Telephone etiquette skills
• Able to sit for long periods of time
• Available to work overtime when needed
• Knowledge of medical language and abbreviations
• High school diploma or GED

Responsibilities

• This position requires good phone etiquette, organizational skills, and the ability to multi-task and pay close attention to detail.
• Will perform designated pharmacy compliance tasks assigned to the position.
• Provide support to 3rd shift pharmacist and pharmacy team as delegated.
• Ensure that our customers are the first priority on 3rd shift.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED