Customer Care Furniture Repair Specialist

American Leather Operations LLC • Conover, NC

4d • Onsite

About The Position

Since 1969, the mission of LEE Industries has been to create innovatively styled, high-quality furnishings while adhering to a set of values that focus on our customer, the community, and the environment. Our love for furniture is contagious and that is why we are unable to resist creating the best upholstery product available, all made in the USA! LEE associates are our most valued asset. We would not be who we are today if it were not for our associates. We are successful because we have caring and highly skilled craftsmen that are the best in their field. LEE associates are offered the opportunity to learn and grow in their career. Reporting to the Quality Assurance Manager, the Upholstery associate makes, repairs, or replaces upholstery for our high-end household furniture. Upholsterers fit, install, and secure material (fabric or leather) onto wooden frames using hand tools, power tools, glue, or staples. This process includes aligning parts and fabric to ensure proper assembly and the highest quality standards. Upholstery repair fit, install, and secure material (fabric) on wooden frames, using hand tools, power tools, glue, or staples. This process includes aligning parts / fabric to ensure proper assembly and quality levels.

Requirements

• Furniture Upholstery experience (3+ years)
• Basic computer knowledge
• Ability to deliver uncompromised quality and detailed craftsmanship
• Ability to work fulltime

Nice To Haves

• LEAN manufacturing a plus
• Highschool Diploma or GED preferred

Responsibilities

• Apply leather or fabric to furniture frames using hand tools and upholstery equipment.
• Perform repairs while maintaining high standards of quality, efficiency, and production levels.
• Use a computer or scan gun to track work for production and repair processing.
• Maintain a clean and organized workstation.
• Ensure tools and equipment are maintained in proper working conditions.
• Assist with unloading incoming furniture or products at LEE Customer Care for repair processing.
• Assist with packing completed furniture for shipment when required.
• Support production needs by assisting with building new furniture products when required, including work in LEE Outdoor Line, Plant 3, or Plant 5.
• Demonstrate flexibility and a team-oriented attitude by assisting with any additional tasks assigned by supervisors or management.
• Ability to travel between different plants. (Newton & Conover)
• All other duties as assigned

Benefits

• Free access to onsite healthcare clinic for employees, spouses, and children from day one
• Two company-wide shutdown weeks each year
• Paid vacation time
• Opportunity to build a long-term career with a stable and growing company

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed