Customer Care Associate
Franciscan Alliance, Inc.•Chesterton, IN
•Onsite
About The Position
The Customer Care Associate provides customer service to members and guests in person, electronically, and by telephone. Services may include registration, point-of-sale (POS) transactions in applicable areas, and other services as required. The associate manages communications and troubleshooting as necessary, handling requests and complaints efficiently and pleasantly. This position is scheduled for 16 hours per week and requires weekend availability. Travel is never or rarely required.
Requirements
- Cardiopulmonary Resuscitation (CPR) certification from the American Heart Association.
- First Aid certification from the American Heart Association.
Nice To Haves
- One year of customer service experience (preferred).
- High school diploma or GED (preferred).
Responsibilities
- Provide customer service in person, electronically, and by telephone to members and guests.
- Provide registration, POS services in applicable areas, and other services as required.
- Manage communications and troubleshoot as necessary.
Benefits
- Franciscan provides eligible employees with comprehensive benefit offerings; details are available in the benefits section of its career site.
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What This Job Offers
Job Type
Part-time
Education Level
High school or GED
