Customer Care Associate - Night Shift
About The Position
Join Our Award-Winning Team in Baton Rouge ā Where Work Meets Fun! Are you ready to be part of something exciting? We've been proudly recognized as one of the Best Places to Work for over 5 years, and now, we're inviting YOU to join our dynamic and thriving team! Don't miss out on this full-time opportunity to grow, collaborate, and contribute to a winning team in one of Baton Rouge's most celebrated workplaces. Why Choose Us? āØ Vibrant Work Culture: We believe work should be as enjoyable as it is rewarding! Join a team that prioritizes fun, positivity, and an uplifting atmosphere every day. š¤ Team Spirit: If you thrive on collaboration, you're in the right place. Work alongside passionate professionals dedicated to achieving excellence and building each other up. š Hands-On, Never Boring: Get ready for a fast-paced, hands-on role where no two days are the same! Enjoy the variety and excitement of the service industry while solving challenges and delighting customers. š Career Growth at Your Fingertips: We don't just offer jobs-we offer careers! Unlock your potential with endless opportunities for personal and professional growth within a company that values your development. š Be the Best with the Best: Join a team recognized for excellence in customer service, and work alongside industry leaders in Baton Rouge. Build your skills and grow in a supportive and high-performing environment.
Requirements
- 1-2 years of proven customer service or retail experience- You're a pro at making customers feel special!
- Excellent communication skills ā You know how to connect with customers and work well with teammates.
- A calm demeanor under pressure ā You're cool, calm, and collected in fast-paced, high-energy situations.
- Must be at least 18 years old and available to work weekends and holidays.
- Must have or be able to obtain a Louisiana State and East Baton Rouge Parish liquor license and bar card.
- Ability to pass a drug screen and comprehensive background check.
Responsibilities
- Deliver Outstanding Customer Service: As the face of Benny's, you'll make sure every customer leaves with a smile by going above and beyond in creating an excellent experience.
- Process Sales & Transactions: Help customers with their purchases, manage the register, and ensure smooth sales transactions.
- Merchandise & Store Maintenance: Keep shelves stocked, organized, and ensure the store stays clean and welcoming for every customer.
- Manage Shift Duties: Balance your register at the end of each shift and assist in various tasks to keep things running smoothly.
- Troubleshoot Customer Concerns: Use your problem-solving skills to address any customer issues with professionalism and care.
- Follow Recipes & Serve with a Smile: Prepare menu items, serve customers quickly and efficiently, and make sure every meal is up to Benny's high standards.
- Ensure Food Quality: Follow guidelines for portion control, serving temperatures, and answer any questions customers may have about menu items, ingredients, and pricing.
Benefits
- Competitive Pay: $15/hour for full-time and part-time employees, with a $1.50 differential pay for overnight shifts. Plus, enjoy promotional incentives that reward your hard work!
- Generous Benefits Package: Full-time employees receive paid time off (40 hours in the first year), increasing with tenure. We also offer tuition and professional development reimbursement, and medical, dental, vision, and supplementary benefits.
- Employee Perks: Enjoy free car washes and discounted oil changes-a Benny's exclusive perk!
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
