Customer Care Associate (Weekends Only)

Sona Pharmacy • Asheville, NC

6d • Onsite

About The Position

A Customer Care Associate at Sona Pharmacy + Clinic who is as thoughtful and gracious as they are upbeat, positive, and outgoing! This position will provide exceptional customer service and assist patients in picking up their prescriptions.

Requirements

• Willingness to go above and beyond
• Exceptional customer service skills
• Cashier's experience in a community pharmacy preferred
• Attention to detail and ability to work in a fast-paced environment
• Excellent communication skills
• Understanding of over-the-counter products and pharmacy operations

Nice To Haves

• Optimism
• Curiosity to learn
• Drive to improve
• Empathy

Responsibilities

• Assist patients and complete cash register transactions while exhibiting kind, respectful actions.
• Provide exceptional customer service by assisting patients with inquiries and refer them to a pharmacist when necessary.
• Ensure the register balances after cash, check, and credit transactions.
• Maintain a clean and organized workstation, stock retail items, daily inventory maintenance, keep the pharmacy neat and organized.
• Assist with bagging prescriptions to prepare for pickup, shipment, and/or shipment.
• Ensure up-to-date patient information is on file and maintain HIPAA patient confidentiality.
• Assist with online shopping orders and prepare for shipment.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed