(Remote) Customer Care Advisor

Spade Recruiting • Portland, OR

1d • Remote

About The Position

Join a team focused on helping families better understand programs that can support their long-term financial security. This is a fully remote opportunity designed for motivated individuals who are looking for flexibility, professional growth, and a meaningful career path. This role is ideal for someone who enjoys working with people, communicates clearly, and wants to be part of a supportive team environment with room to grow.

Requirements

• Motivated, dependable, and comfortable working in a remote environment
• Strong communicators with a people-first mindset
• Coachability and open to learning
• Organized, reliable, and self-motivated
• Comfortable connecting with people by phone or video
• Positive, professional, and goal-oriented
• Interested in long-term growth and leadership opportunities

Nice To Haves

• Previous experience in customer service, sales, administration, or client-facing roles is helpful, but not required.

Responsibilities

• Communicating with clients in a professional and supportive manner
• Helping families understand available benefit options
• Answering questions and providing clear, reliable information
• Matching client needs with appropriate program solutions
• Building and maintaining strong client relationships
• Supporting team goals and contributing to process improvements
• Participating in ongoing training and professional development

Benefits

• Full Training Provided
• Remote Work Flexibility
• Career Growth
• Supportive Team Environment
• Long-Term Opportunity
• Access to professional development
• Health benefits
• Performance-based travel incentives

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed