Customer Business Manager IV

Acosta•Charlotte, NC

About The Position

This role is responsible for growing the client's business within each assigned retailer faster than the category and the retailer themselves. The Customer Business Manager IV is responsible for creating and sustaining client satisfaction by assisting in the development of business plans and owning clients’ execution strategies with the retailers they are assigned. This role drives client growth across brands through a comprehensive and deep knowledge of the retailer’s operation and merchandising strategies and through unparalleled insight, effective selling, and execution. CROSSMARK, part of Acosta Group, is a sales and marketing agency that helps leading brands grow by connecting them with shoppers in stores and online through strategic merchandising, product demonstrations, and data-driven insights. The company values its people by recognizing everyday wins and fostering a supportive, collaborative environment, prioritizing work-life balance, and ensuring everyone feels valued. Diversity is seen as a strength that fuels innovation and reinforces a commitment to fairness and inclusion. Acosta Group fosters a growth environment where team members can connect, develop, and build fulfilling careers.

Requirements

Deep knowledge of retailer operations and merchandising strategies.
Effective selling and execution skills.

Responsibilities

Be retailer experts and thoroughly execute client plans.
Grow the client's business within each Retailer faster than the category and the Retailer themselves.
Create and sustain client satisfaction by assisting in the development of business plans.
Own clients’ execution strategies with the retailers they are assigned.
Drive client growth across brands through a comprehensive and deep knowledge of the retailer’s operation and merchandising strategies.
Utilize unparalleled insight, effective selling, and execution.