Customer Business Director

Hexcel•Salt Lake, UT

1d•Remote

About The Position

Hexcel is seeking a Customer Business Team Director to create and drive strategic business development in Hexcel’s Commercial Growth business. This role offers the opportunity to propel your career into the strategic world of sales, activate your inner entrepreneur, and work on exciting and cutting-edge projects in the industry. The position is remote, preferably located near Salt Lake City, UT, and/or close to a major airport.

Requirements

Bachelor’s degree in business, aerospace, chemical or mechanical engineering from a four-year college or university is required.
10+ years’ experience in sales in a technical field.
A network in the aerospace composite materials community.
Ability to effectively communicate to all levels of the organization and to adapt the message to audience.
Sound technical understanding of composite materials.
Sales or related experience a must.
Strong communications, interpersonal, planning, organizational, negotiation, and decision-making skills.
Ability to develop and lead negotiation strategies.
Must possess strong problem-solving and analytical skills.
Advanced IT application skills (MS Office, ERP/MRP experience) including MS Word, Excel (advanced), PowerPoint, Teams and Experience using CRM software with a preference of Microsoft Dynamics 365.
Self-starter, motivated, hardworking, works well in team environment with a passion for seeking new opportunities and a results-oriented approach.
Ability to travel 50% of the time - domestic (mostly) and international.
Eligible candidates must be a: U.S. citizen, U.S. national, person lawfully admitted for permanent residence, temporary resident under sections 210(a) or 245(A) of the Immigration and Nationality Act, person admitted in refugee status, or person granted asylum.

Nice To Haves

Comprehensive business proposal writing experience preferred.
Aerospace market and composite materials experience preferred.

Responsibilities

Building strategic relationships at the customer’s executive level.
Regularly connect to foster open communication and alignment of mutual goals and ensure CBT is developing maintaining positive customer relations at the appropriate levels with customer’s organization.
Ensuring internal and external communications reflect how different departments and functional groups need to interact to support customer needs.
Setting and communicating sales and growth strategies for assigned business segments (with new and existing customers), establish negotiation strategy for the team and set priorities and budget allocations accordingly.
Working with team to build a pursuit pipeline and driving hunter philosophy for new business.
Analyzing customer activity and forward-looking opportunities: adjust account load within team and recommend resource adjustments.
Identifying potential higher level (multi market segments, multiple customer sites, global, etc.) Long Term Agreement (LTA) opportunities that leverage Hexcel technologies across multiple businesses, locations and/or product lines.
Participating as needed in contract negotiations primarily in large, complex, multi-site, multi-product contracts.
Directly leading the most complex and strategically critical customer LTA’s.
Supporting team by removing barriers and driving action plans through the organization.
Delegating actions and empower team members in alignment with skill sets, experience and capabilities.
Coaching and developing members of the team.
Providing timely feedback to team.
Driving forecast and customer demand knowledge and accountability.
Developing a bench and upward opportunity for the team.
Managing and reviewing progress and driving improvements.
Holding weekly and monthly team meetings to drive correct behavior.
Creating an environment that embraces change and adopts innovation for improvements to the sales process.