Customer Billing Specialist
About The Position
We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves? Ford Pro is a new global business within Ford committed to commercial customer productivity. Ford Pro delivers a work-ready suite of vehicles, accessories and services for virtually every vocation, backed by technology and engineered for uptime. A true one-stop shop, we offer a full portfolio of electrified and internal combustion vehicles designed to integrate seamlessly with the Ford Pro ecosystem, helping customers' businesses thrive today and into the new era of electrification. In this position... Reporting to the Ford Pro Billing Operations Manager, the Customer Billing Specialist supports all aspects of Ford Pro’s billing and invoicing processes. Key responsibilities include managing ad hoc billing tasks, performing data analysis, assisting customers with billing inquiries, and developing custom Excel-based invoicing solutions. The Customer Billing Specialist also helps oversee core billing operations, collections activities, and subscription management for Ford Pro’s expanding business portfolio. This role is a vital part of the Ford Pro Global Enablement Organization, ensuring customers receive an accurate, efficient, and seamless invoicing experience.
Responsibilities
- Managing ad hoc billing tasks
- Performing data analysis
- Assisting customers with billing inquiries
- Developing custom Excel-based invoicing solutions
- Overseeing core billing operations
- Collections activities
- Subscription management
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
