The Customer Authentication Engineer manages the day-to-day maintenance and operation of authentication and related security systems to help ensure controls adequately and effectively protect customers, the environment, and employees. The role administers Identity and Authentication platforms and develops and maintains detailed technical documentation for customer authentication and identity platforms, including on-premises and cloud-based deployments. The engineer supports architecture, support, engineering, and application development issues related to customer authentication and identity. Responsibilities also include analyzing and troubleshooting third-party integrations, developing solutions to production security issues involving authentication, evaluating technologies and processes that improve authentication capabilities, and collaborating with management to implement changes. The role establishes plans and protocols to protect data and information systems from unauthorized access and provides data-driven solutions.
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Career Level
Mid Level