Customer Audit Manager

Okta•Chicago, WA

4d•Hybrid

About The Position

Okta is seeking a Manager of Customer Audit to lead its customer audit program. This role is crucial for demonstrating Okta’s security program to customers and prospects, meeting growing demand. The position involves creating and maintaining an audit program, managing evidence collection, coordinating and hosting security audits (virtually and on-site), and training/managing employees globally. The ideal candidate will have hands-on experience with SOC2 and ISO controls in a cloud environment, possess strong communication skills to explain control effectiveness, and interact with security teams of Fortune 500 companies. This role offers the opportunity to create a highly visible example for exceptional third-party risk assessments.

Requirements

Bachelor’s degree in Computer Science or Management Information Systems, or equivalent work experience.
In-depth knowledge of IT security frameworks and best practices, such as NIST SP800 publications, CoBIT, CCM, and Trust Principles and Criteria.
Experience in IT regulation and compliance standards such as SOC 1 and 2, ISO27001, and ISO42001.
Working knowledge of terms and concepts used in information security, privacy, risk assessments, and contingency planning.
Understanding of IT and cloud methodologies, such as software development lifecycle and operations.
Excellent oral, written, and presentation skills.

Nice To Haves

Certified Information Security Auditor (CISA)
GIAC Security Essentials (GSEC)
Certified Information Systems Security Professional (CISSP)
Certificate of Cloud Security Knowledge (CCSK)
Certificate of Cloud Auditing Knowledge (CCAK)

Responsibilities

Create and communicate a strategy to deliver Okta Security’s audit program, maintaining a stakeholder group across the business and security team.
Cooperate with the Security Compliance team to create and maintain an evidence repository for use in third-party risk audits.
Coordinate and schedule customer or prospect onsite and virtual audits.
Understand customer or prospect risk concerns and lead the presentation of evidence material to resolve these concerns.
Interact with the Customer Trust team to develop and publish content regarding Okta’s security controls.
Coordinate between Customer Trust, the GRC team and other Okta stakeholders to document, manage, track, and proactively communicate ownership and status updates regarding audit observations accepted by Okta, between those groups and also back to the customer or prospect.
Collaborate with Okta Security on other projects, as applicable.