New Store Opening - Customer Assistant - Food - Ludlow

Marks & SpencerLudlow, IL
Onsite

About The Position

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service, you'll make sure our customers feel truly valued every time they shop with us. At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond to serve, sell, fill, and help drive growth in sales. Being digitally confident is essential, as you'll utilize our digital tools, such as Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them. Being a team player is crucial; you’ll contribute to a positive, high-energy environment where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital, as you should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. M&S is ready to push boundaries to lead the industry into a greener, speedier, more inspiring digital era. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy. We’ve embarked on a business transformation and are looking for people who are thrilled by the challenge of introducing innovative, new experiences to the retail world – and surprising every single customer with reasons to shop in our stores and online - day in, day out.

Requirements

  • Down-to-earth colleagues who thrive under pressure
  • Ability to deliver five-star service at pace
  • Embrace transformation
  • Pride in knowledge of M&S Food products
  • Ready to roll up sleeves and work hard consistently
  • Resilient and committed brand ambassador
  • Confidently recommend and sell food products
  • Thrive in a high-pressure environment
  • Stay sharp, fast, and focused during busy periods
  • Go above and beyond
  • Digitally confident
  • Team player
  • Flexibility

Responsibilities

  • Serve customers
  • Sell products
  • Fill shelves
  • Drive growth in sales
  • Recommend and sell new food products
  • Utilize digital tools (Sparks, in-store devices) to enhance customer experience
  • Contribute to a positive, high-energy environment
  • Support colleagues
  • Adapt to changing demands of the retail environment
  • Work across various areas of the store

Benefits

  • Smart/flexible working
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service