Customer Application Engineer

GE Vernova

2d•$89,300 - $148,700•Remote

About The Position

Owns global project control activity and drives consistent functional specifications and common global processes for project implementation. The role supports activities intended to understand and meet customer expectations, and is responsible for planning and execution within departmental operations. It has some autonomy but focuses on execution under standard functional practices and procedures, with judgment exercised as needed and typically with guidance. Provides technical expertise and develops technical solutions—including configuration, performance estimation, and economics—as part of the pre-ITO requisition process while interfacing with the commercial team. Uses knowledge of relevant markets and customer economic value to support bid strategies. ITO work includes technical analysis of client needs; defining and optimizing products, scope, schedule, industrial scheme, and cost in accordance with contract and internal policies; calculating plant, system, and equipment performance and efficiency; and documenting technical specifications and costing elements for later contract execution. The role also includes OTR work, customizing products and implementing them for specific customer needs. Develops in-depth knowledge of a technical discipline and applies prior experience and technical expertise to execute policy and strategy. Understands key business drivers and how the team’s work integrates with other teams. Uses judgment to propose solutions beyond set parameters with guidance, drawing on prior experience, training, technical skills, and analytical thinking. The role is likely an individual contributor with proven interpersonal skills or an early people leader who may hire and develop talent, and provides informal guidance to new team members.

Requirements

Bachelor's degree from an accredited university or college.
At least 3 years of experience in an industrial or manufacturing environment in a customer-facing role.
At least 3 years of experience in technical writing, such as technical proposals, technical manuals, or similar.
Strong oral and written communication skills.
Demonstrated ability to analyze and resolve problems.
Ability to document, plan, market, and execute programs.
Established project management skills.
Strong ability to collaborate and work cross-functionally.

Responsibilities

Own global project control activity and drive consistent functional specifications and common global processes for project implementation.
Provide technical expertise and develop technical solutions, including configuration, performance estimation, and economics, during the pre-ITO requisition process while interfacing with the commercial team.
Analyze client needs and define and optimize products, scope, schedule, industrial scheme, and cost in accordance with contracts and internal policies and procedures.
Calculate plant, system, and equipment performance and efficiency.
Document technical specifications and costing elements for subsequent contract execution phases.
Customize products and implement them for specific customer needs as part of OTR work.
Use market knowledge and customer economic value to support bid strategies.
Provide informal guidance to new team members.

Benefits

Medical, dental, vision, and prescription drug coverage.
Access to Health Coach from GE Vernova, a 24/7 nurse-based resource.
Employee Assistance Program with 24/7 confidential assessment, counseling, and referral services.
GE Vernova Retirement Savings Plan with a 401(k) savings opportunity, company matching contributions, and company retirement contributions.
Access to Fidelity resources and financial planning consultants.
Tuition assistance.
Adoption assistance.
Paid parental leave.
Disability benefits.
Life insurance.
12 paid holidays.
Permissive time off.
Discretionary annual bonus eligibility.