Customer and Food Service Associate

Farmers Co-op Oil Company of Renville•Green Isle, MN

4h•Onsite

About The Position

This role involves preparing and serving quality food, maintaining production levels, communicating with customers, upselling products, and understanding food safety regulations. The Customer Service Associate will represent and promote store operations in an upbeat manner, ensuring customer confidence and store efficiency. This includes coordinating with other departments, suggesting company products and services, and maintaining stock levels. The associate will also handle sales transactions, perform housekeeping duties, and complete shift reports.

Requirements

High school diploma or equivalent
Previous experience in a retail environment, particularly as a cashier, is preferred but not required
Excellent customer service and communication skills
Ability to accurately handle cash and make change
Basic mathematical skills
Flexibility to work weekends, holidays, and occasional evenings as required
Ability to understand and follow instructions

Responsibilities

Warmly greet customers and address inquiries
Create a welcoming and helpful atmosphere
Be professional in appearance and demeanor
Handle all equipment such as ovens, scales, fryers, slicing machines
Prepare deli category foods (sandwiches, salads, pizzas, etc.) efficiently and correctly
Cleaning and preparing workstations
Comply with health and safety regulations for production, holding, handling, and labeling
Maintain a clean and organized station, including fuel dispensers, restrooms, and convenience store areas
Conduct routine safety checks and report hazards
Wear the proper Farmers Co-op Company uniform
Willingness to attend company functions and meetings
When possible, be willing and able to work additional shifts other than what is posted on the weekly schedule
Perform other duties as assigned
Immediately greet every customer upon arrival in the store
Must be a team player
Assist customers in their needs and demonstrate concern
Make sales transactions quickly and accurately
Develop the ability of “Suggestive Selling”
Maintain stock of coolers and shelves
Maintain levels of products on the store gondolas so product is present for purchase
Complete shift reports and account for inventory during vendor check-ins
Spare time is spent in housekeeping of counters, aisles, gondola shelves, and receiving areas
Completion of all shift duties as outlined by Store Manager
Treat customers and co-workers in a friendly, courteous manner
Develop the ability to read and understand instructions for operating electric cash registers, computers, lottery, and other equipment