Customer Analytics Lead
About The Position
Foursquare is looking for a Customer Analytics Lead to join our team in our New York office on a hybrid schedule of Tuesday, Wednesday, and Thursday in office. In this role, you will support the Customer Analytics function by delivering accurate, timely, and actionable analysis for customer-facing teams. Working closely with your manager and GTM stakeholders, you will execute recurring reporting workflows, analyze campaign performance, troubleshoot reporting questions, and translate complex data into clear customer-ready insights. This is a hands-on analytics role focused on execution, quality control, process improvement, and measurement. You will own projects from intake through completion, validate reporting outputs, investigate data quality issues, improve analytics workflows, and help teams understand performance drivers through methodologies such as attribution, incrementality, and lift analysis. This role is ideal for someone with early analytics experience who is eager to deepen their measurement expertise, strengthen their reporting skills and help build scalable analytics processes.
Requirements
- 2-4 years of experience in marketing analytics, customer analytics, business intelligence, data analysis, or related fields, preferably within digital media, SaaS, technology, ad tech, or martech environments.
- Strong SQL skills and comfort working with datasets, as well as proficiency with Excel or Google Sheets.
- Experience creating clear tables, charts, summaries, and reporting outputs.
- Foundational understanding of marketing analytics, campaign reporting, attribution, lift studies, incrementality, or media measurement.
- Strong attention to detail and a commitment to delivering accurate, high-quality work.
Nice To Haves
- Experience with BI tools, dash-boarding platforms, Python, PySpark, or automation tools is a plus.
- Your own unique talents. If you don’t meet 100% of the qualifications outlined above, we encourage and welcome you to still apply.
Responsibilities
- Execute recurring reporting workflows
- Analyze campaign performance
- Troubleshoot reporting questions
- Translate complex data into clear customer-ready insights
- Own projects from intake through completion
- Validate reporting outputs
- Investigate data quality issues
- Improve analytics workflows
- Help teams understand performance drivers through methodologies such as attribution, incrementality, and lift analysis
Benefits
- Paid time off (including flexible PTO, paid sick leave, 11 paid holidays, and a paid year-end office closure)
- Comprehensive healthcare – industry-competitive medical, dental, vision, and life insurance
- 401(k) with company match
- Family planning support – paid parental leave and access to fertility and family-building programs through Carrot
- Growth investment program – funding and resources to support your personal and professional development
- Tech setup – a company-provided laptop and the essentials to help you get up and running smoothly
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
