Customer Advocate Delivery Driver

Carvana•Boise, ID

8d•Onsite

About The Position

We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to deliver vehicles straight to customers' doors with our custom car haulers. This role involves frequently loading/unloading vehicles onto the hauler, regularly inspecting the car-hauler, completing customer paperwork, and maintaining a clean driving record. Candidates must also obtain necessary licenses and certifications, such as a Notary, and potentially a Chauffeur's license, Vehicle Verifier license, or Salesperson license depending on the state. The role requires the ability to perform physically demanding tasks in various weather conditions and sustain physical activity for extended periods.

Requirements

At least 2 years of customer-facing experience.
Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather.
Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours).
Must be able to read, write, speak and understand English.
Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat.
Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs.
Frequent driving requires excellent visual acuity and manual dexterity.
Must be able to obtain a Notary in your local jurisdiction within the first 90 days of employment.
Must be able to satisfy state-specific requirements related to access DMV/title and registration systems.
Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment.
California employees must obtain a Vehicle Verifier license within the first 90 days of employment.
Nevada, Tennessee, and Virginia employees must apply for a Salesperson license within the first two weeks of employment.
Must pass a drug test and obtain a DOT Medical Card.
Must be at least 21 years of age.
Possess a valid driver's license.
Must be able to read, write, speak, and understand English.

Nice To Haves

Commercial license is not required to drive the hauler and you will receive ample training.

Responsibilities

Deliver vehicles straight to customers' doors with our custom car haulers.
Frequently load/unload vehicles onto the hauler.
Regularly inspect the car-hauler to make sure the vehicle maintains safe to drive.
Complete customer paperwork and include thorough notes in our customer tracking system.
Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.
Obtain a Notary in your local jurisdiction within the first 90 days of employment.
Satisfy state-specific requirements related to access DMV/title and registration systems.
Obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (Illinois, Michigan, Louisiana, and Missouri employees).
Obtain a Vehicle Verifier license within the first 90 days of employment (California employees).
Apply for a Salesperson license within the first two weeks of employment (Nevada, Tennessee, and Virginia employees).
Pass a drug test and obtain a DOT Medical Card.
Be at least 21 years of age and possess a valid driver's license.

Benefits

Competitive, Performance-Based Compensation
401(k) with Carvana match
Opportunity for overtime during busy seasons
100% Company Paid Healthcare Premiums
Dental + Vision benefits
Wellness program to support mental, physical and financial health
Pet care savings program
Generous paid time off (13 days for the first year, increases to 20 days thereafter)
Tuition reimbursement
Student loan repayment program
Carvana Shares (granted annually)
Employee Stock Purchase Plan discount
Extensive internal growth and professional development opportunities