Customer Account Specialist

UlinePleasant Prairie, WI
3dOnsite

About The Position

Customer Account Specialist Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 New hires earn a $2,500 year-end bonus! Do you have strong customer service skills and an interest in finance? As a Customer Account Specialist on Uline’s Finance team, you’ll work with customers to keep accounts running smoothly and support essential tax processes. If you’re eager to learn, we will train you - no tax experience required! Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.

Requirements

  • High school diploma or equivalent.
  • Excellent communication, organization and analytical skills.
  • Highly organized and detail-oriented with the ability to multitask.

Nice To Haves

  • Bachelor's degree in Finance or Accounting preferred.
  • Prior customer service or tax experience is a plus.
  • Bilingual (English / Spanish) a plus.

Responsibilities

  • Collaborate with a diverse team of Finance professionals to provide exceptional service.
  • Review and apply sales tax exemption certificates in our state-of-the-art customized software.
  • Resolve missing or incomplete documentation by guiding customers through certificate requirements.
  • Calculate and process sales tax credits.

Benefits

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
  • Multiple bonus programs.
  • Paid holidays and generous paid time off.
  • Tuition Assistance Program that covers professional continuing education.
  • On-site café and first-class fitness center with complimentary personal trainers.
  • Over four miles of beautifully maintained walking trails.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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