Customer Account Representative
About The Position
Impact RTO is the largest Rent A Center franchise, offering a family-like environment and opportunities for growth. The company is seeking individuals to contribute to its success and join its Management Development Program, Impact YOUniversity. This program trains driven, people-first individuals from the ground up for leadership roles within the organization. Impact RTO provides a tight-knit professional environment, training opportunities, and competitive benefits, enabling employees to grow their careers and invest in an incredible future for themselves and their family.
Requirements
- Must be at least 18 years of age
- Heavy lifting required
- High school diploma or GED
- Friendly with great communication skills
- Excellent customer service skills
- Valid state driver’s license and clean driving record for a minimum of 1 year
- Must be able to lift and move (push/pull) heavy items and merchandise as needed
- Must pass a background check, drug screening, and motor vehicle records check
Responsibilities
- Drive daily account management performance to meet and exceed company standards
- Maintain accurate records of customer account activity, including current and past due accounts; communicate in person or via phone/text to promote timely payments
- Must be able to lift and move (push/pull) heavy items and merchandise
- Making daily deliveries of furniture to customers including loading and unloading of items, set-up, and installation of items
- Safe operation and cleanliness/organization of the company vehicle
- Protecting product with blankets and straps
- Building and staging inventory
- Refurbishing merchandise
- Assist with store sales functions
- Other duties as needed in the store and assigned by Store Manager
Benefits
- $13.00 - $15.00
- Paid weekly
- Exceptional performance rewarded with monthly profit sharing
- Earn recognition for doing great work through our Work Tango rewards platform, this is where your performance turns into prizes
- 5-day work week with every Sunday off
- Paid sick, vacation and holidays
- Employee purchase plan
- Grow your career with Impact YOUniversity, our internal development program built to prepare future leaders for what’s next
- 401(k) Retirement Savings Plan plus company matching up to 4%
- Medical insurance
- Dental insurance
- Vision insurances
- Company paid life and AD&D insurance
- Critical illness and accident coverage
- Short term disability
- Long-term disability
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
