Customer Account Representative

Givens Talent•Greensboro, NC

6d•$18 - $20•Onsite

About The Position

Givens is looking for a dependable Customer Account Representative to support customer communication, shipment coordination, and warehouse administrative functions at our Greensboro location. This position works closely with customers, warehouse operations, and transportation providers to ensure shipments, inventory, and documentation are processed accurately and on time. This is a fast-paced role ideal for someone with customer service, administrative, warehouse, or logistics experience who enjoys multitasking and problem solving.

Requirements

Previous customer service, administrative, logistics, or warehouse office experience preferred
Strong computer skills including Microsoft Excel, Outlook, and Word
Excellent communication and organizational skills
Ability to multitask in a fast-paced environment
Strong attention to detail and accuracy
Dependable with a positive attitude and willingness to learn

Nice To Haves

Experience in warehousing, transportation, or logistics is a plus
Knowledge of the NAVIS port system is a plus

Responsibilities

Provide professional customer service through phone and email communication
Coordinate inbound and outbound shipments with customers and carriers
Process customer orders, shipping documents, bills of lading, and inventory reports
Monitor shipments and assist with resolving discrepancies or documentation issues
Maintain receiving and inventory records within the warehouse management system
Prepare reports, data entry, and customer activity updates
Assist with inventory corrections and cycle count reporting
Work closely with warehouse operations to support daily workflow and customer needs