Customer Account Representative

MoodreactHolland, OH

About The Position

Moodreact is a full-service maintenance company supporting homes and businesses with expert electricians, appliance repair technicians, plumbers, and skilled general labor teams. We handle the tough jobs, the technical work, and the details others overlook—always with professionalism, safety, and efficiency in mind. Take the next step in your career with a role focused on building relationships and creating positive customer experiences. As a Customer Account Representative, you'll work directly with customers, helping strengthen long-term relationships while contributing to a supportive and energetic team environment.

Requirements

  • Excellent relationship-building and communication skills.
  • Professional, motivated, and customer-focused mindset.
  • Strong organizational abilities and attention to detail.
  • Eagerness to learn, grow, and contribute to team success.

Responsibilities

  • Build and maintain strong relationships with new and existing customers.
  • Assist customers in understanding available products and services.
  • Support account growth through professional and personalized interactions.
  • Follow up with customers to ensure satisfaction and continued engagement.
  • Work closely with team members to achieve performance and retention goals.

Benefits

  • Comprehensive training and ongoing professional development.
  • A supportive, team-oriented culture that encourages success.
  • Opportunities for advancement and long-term career growth.
  • Performance-based incentives and employee recognition programs.
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