Customer Account Representative

Alphabe Insight Inc•Fayetteville, NC

9h•$3,700 - $4,300

About The Position

We are seeking a professional and detail-oriented Customer Account Representative to support customer relationships and account management activities. This role is ideal for individuals who enjoy working with people, maintaining accurate records, and providing exceptional customer support in a professional environment.

Requirements

Strong communication and interpersonal skills.
Excellent organizational and time-management abilities.
Customer-focused with a professional and positive attitude.
Strong attention to detail and accuracy in recordkeeping.
Ability to manage multiple tasks and priorities effectively.
Basic computer skills, including email, spreadsheets, and data entry.
Ability to work independently and as part of a team.

Nice To Haves

Entry-level candidates welcome; training provided.

Responsibilities

Maintain and update customer account information accurately and efficiently.
Respond to account-related inquiries and provide timely assistance.
Assist customers with account requests, documentation, and general support needs.
Monitor account records and ensure information is current and accurate.
Maintain professional communication with customers and internal teams.
Document customer interactions and update account records accordingly.
Support administrative tasks related to account management and customer service.
Collaborate with team members to ensure a positive customer experience.