Customer Account Representative

Alphabe Insight Inc • Atlanta, GA

23h • $3,775 - $4,325 • Onsite

About The Position

We are seeking a motivated Customer Account Representative to support customer relationships and provide professional assistance throughout the customer experience. This role is ideal for individuals who enjoy working with people, understanding customer needs, and developing strong communication skills.

Requirements

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Customer-focused and professional attitude.
• Excellent organizational and multitasking abilities.
• Strong problem-solving skills.
• Reliable, adaptable, and detail-oriented.
• Ability to work independently and as part of a team.

Nice To Haves

• Previous customer service or account support experience is a plus but not required.

Responsibilities

• Assist customers with questions regarding products and services.
• Build and maintain positive customer relationships.
• Provide timely and professional assistance to customers.
• Identify customer needs and recommend appropriate solutions.
• Support customer account-related activities and follow-ups.
• Maintain organized customer information and activity records.
• Assist with customer satisfaction initiatives.
• Collaborate with team members to meet service objectives.
• Represent the company professionally in customer interactions.
• Participate in ongoing training and professional development.

Benefits

• Paid training
• Career advancement opportunities
• Professional development programs
• Supportive work environment
• Performance-based growth opportunities
• Employee recognition programs
• Ongoing mentorship and coaching

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED