Customer Account Representative

Alphabe Insight IncFort Worth, TX
14h$53,000 - $57,000

About The Position

Elevare Branding is seeking a professional and detail-oriented Customer Account Representative to join our growing team in Fort Worth, TX. This role is ideal for an individual who excels at building strong client relationships, managing accounts with accuracy, and ensuring a seamless customer experience from initial engagement through ongoing support. As a key liaison between clients and internal teams, you will play an essential role in maintaining account satisfaction, supporting campaign execution, and contributing to overall business growth.

Requirements

  • Strong communication and interpersonal skills
  • Excellent organizational and time-management abilities
  • High attention to detail and commitment to accuracy
  • Ability to manage multiple accounts and priorities simultaneously
  • Professional demeanor and client-focused mindset
  • Proficiency in standard office software and CRM systems
  • Strong problem-solving and analytical skills
  • Ability to work collaboratively within a team environment

Responsibilities

  • Serve as the primary point of contact for assigned client accounts
  • Maintain strong, professional relationships with clients and stakeholders
  • Coordinate with internal departments to ensure timely project delivery
  • Monitor account performance and provide regular updates to clients
  • Address client inquiries and resolve concerns promptly and effectively
  • Maintain accurate records of communications, contracts, and account activity
  • Identify opportunities for account growth and long-term partnership development
  • Support reporting, documentation, and administrative processes as required

Benefits

  • Competitive salary ($53,000 – $57,000 annually)
  • Clear opportunities for professional growth and advancement
  • Ongoing training and skill development programs
  • Supportive and performance-driven work environment
  • Stable, full-time position with consistent schedule
  • Exposure to strategic branding and client management processes
  • Opportunity to develop leadership and account management skills
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