Customer Account Representative

Alphabe Insight Inc • Houston, TX

2h • $55,000 - $59,000

About The Position

We are seeking a motivated and detail-oriented Customer Account Representative to join our Houston team. This role is responsible for managing client accounts, ensuring satisfaction, and serving as a primary point of contact between our company and our valued partners.
The ideal candidate is professional, organized, and committed to delivering exceptional service while contributing to overall business growth.

Requirements

• Strong communication and interpersonal skills
• Professional demeanor with a client-focused mindset
• Excellent organizational and time management abilities
• Ability to multitask and manage multiple accounts effectively
• Strong problem-solving and decision-making skills
• Proficiency in standard business software and CRM systems
• Ability to work independently and collaboratively within a team

Nice To Haves

• Bachelor’s degree in Business, Marketing, Communications, or related field preferred

Responsibilities

• Serve as the primary contact for assigned client accounts
• Build and maintain strong, long-term client relationships
• Understand client needs and provide tailored solutions
• Coordinate internally to ensure timely and accurate delivery of services
• Monitor account performance and provide regular updates
• Address client inquiries and resolve concerns efficiently
• Support account growth through strategic upselling opportunities
• Maintain accurate records and documentation

Benefits

• Competitive salary ($55,000 – $59,000 annually)
• Opportunities for professional growth and advancement
• Ongoing training and skill development
• Supportive and collaborative work environment
• Performance-based growth opportunities
• Stable full-time position with long-term career potential

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level