Customer Account Executive (960)

American Builders and Contractors Supply Co • Beloit, WI

9d • Onsite

About The Position

ABC Supply, the nation’s largest distributor of exterior and interior building products, is seeking an experienced Customer Account Executive to join its team. ABC Supply has been the recipient of the Gallup Great Workplace Award for 12 consecutive years and is proud to be an employee-first company. In this role, the primary objectives include providing customer service by monitoring, maintaining and communicating with assigned accounts to achieve maximum collections and minimum debt write-offs within a collection zone. The primary contact will be with our customers who have fallen behind in their payments and working with them and their business to help them rectify the situation. In addition, this role will establish effective working relationships with customers and credit and collection personnel outside the organization through NACM or similar organizations.

Requirements

• Bachelor’s degree in Business Administration, Finance, or other related field; and/or equivalent combination of education and experience
• Commercial Credit and Collections experience; a minimum of two years’ experience is preferred
• Superior written and verbal communication skills
• Proficiency in Microsoft Office
• Positive attitude
• Negotiation skills

Responsibilities

• Assuming direct collection responsibility for a collection zone, averaging approximately 1700 accounts with exposure in excess of $9 million
• Recommending the suspension of credit privileges
• Ensuring that all necessary steps are taken to preserve lien/bond rights where necessary
• Executing lien waivers or approving the execution of lien waivers by a Branch Manager
• Assisting in the resolution of customer payment issues should they arise
• Notifying Accounts Payable Associates and Branch Managers of payment misapplication issues and ensuring that these issues are resolved in a timely fashion
• Elevating complex collection situations to the Customer Financial Services Manager
• Recommending the placement of accounts with third party agencies or attorneys
• Reporting to the Region Customer Financial Services Manager and Branch Manager on the status of their assigned portfolio
• Negotiating payment arrangements with debtors when appropriate
• Assisting Branch Managers in developing effective action plans to maintain the aging of accounts receivable at a satisfactory level and condition
• Other duties as assigned

Benefits

• Health, dental, and vision coverage
• Employer paid life insurance
• 401(k) with generous company match
• Flex spending
• Paid time off
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level